Page Not Available - Your It Administrator Has Limited Access to Some Areas FIX - Windows Basics


Wednesday, November 11, 2020

Page Not Available - Your It Administrator Has Limited Access to Some Areas FIX

The error — Your IT Administrator has limited access to some areas of this app - related to the Windows Security or Windows Defender app where part of the application cannot be accessed. It can be an Application and Browser control or Device Security or any part of the Windows Security application. In this post, we will show how you can get rid of this error and get access to the restricted part of the application.

Windows allows the IT administrator to block access to a complete or partial application through the Group Policy Editor. It applies to any app if it can be controlled via Privacy Policy or Subscription Settings. Since Windows Security is the default security solution for all Windows 10 users, the IT admin won't want you to change anything. You may be an administrator, but if your computer is managed by someone else, that person may have disabled parts of it.

Ask your IT administrator

If your computer is part of a business where the IT team can only change most of the settings, then you'll need to connect to them. You may not have full access to Group Policy and the ability to change anything. If the company chooses not to allow access, that is something you will need to adjust. Please note that even when access is blocked, the app still works in the background as configured by an administrator.

Solution 1: Login as Administrator

Before you try to enable Windows Defender, make sure you are logged on as an Administrator. If you have multiple accounts created on your system, log in to the admin account. If you use a guest or any other non-admin account, that will result in a pop-up error, so make sure you're clear there.

Solution 2: Remove your anti-virus software

Another reason why the error appears might be third-party antivirus software installed on your system. It could potentially interfere with your system and prevent you from turning on Windows Defender or it could mess with Windows Defender files so it cannot restart. Therefore, make sure that you have uninstalled your antivirus software before trying to turn on Windows Defender.

Solution 3: Use a hidden administrator account

When you install Windows on your computer, a hidden administrator account is created automatically. This account is typically used by Microsoft Support or any other technician when you report an error you have to them. Therefore, to use its privileges, use the account to enable Windows Defender. Here's how to log into it:

1. Open the Command Prompt by clicking Start and then typing cmd into the search box

2. In the command prompt, type the following:

net user administrator /active:yes

3. This command makes a hidden account active so you can sign in to it on the Sign In screen.

4. Log out of your account and log in to the hidden administrator account.

5. Now, try re-enabling Windows Defender.

Please make sure to avoid using the account under normal conditions as it is subject to risk. You can use the following command to make the account inactive:

net user administrator /active:no

Solution 4: Editing Group Policy

If you have set the Turn off Windows Defender policy to Enabled, that might be one of the reasons the error appears. In such case, you will have to edit the Group Policy.

1. Press Windows Key+ R to open Run. Type gpedit.msc to open the Group Policy Editor.

2. Under Computer Configuration, click Administrative Templates.

3. Click Windows Components to expand the list.

4. Find Windows Defender Antivirus and double click Turn off Windows Defender on the right side and Allow antimalware service to startup with normal priority.

5. Select Disabled, tap Apply and then click OK.

6. Then, on the top of the list at the top you will find Client Interface.

7. Open Client Interface and finally double-click Enable headless UI mode

8. Set it to DisabledHit Apply and OK.

9. Close Group Policy Editor and try turning on Windows Defender (restarting may be required).


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