Headphone Jack Not Working on Windows 11 FIX - Windows Basics


Monday, November 7, 2022

Headphone Jack Not Working on Windows 11 FIX

Compared to wireless headphones, wired headphones are a lot more convenient for most people. In addition to being easier to connect to devices, they are also cheaper.

Some Windows users have reported that their computer cannot recognize wired headsets, so they cannot use them. Why did this happen in the first place, and how do you fix it? Let's find out together!

Why can't Windows 11 recognize your headset?

If Windows 11 can't recognize your wired headset, the problem may be both hardware and software related. Here are some reasons why this might happen:

  • The wire of the headset is faulty, causing the device to not be able to connect to the system stably.
  • The audio jack you are using for the headphones is damaged or damaged in fact. Maybe you should plug your headphones into a different jack if you haven't tried it yet.
  • The audio driver responsible for connecting the headset to the system is outdated or damaged. Keeping the drivers up to date or reinstalling them from scratch is the best way to solve this problem.
  • Your headset is not set as the default audio device for Windows 11. If another device, such as a speaker, is selected as the default device, you can change these settings to resolve the issue. subject.

Now that we know the possible causes of the problem, let's see if Windows 11 is not recognizing your headphones or is there another reason why you can't use them.

1. Set your Headphones as Master Playback Device

Windows will automatically route audio to your headphones when you connect them to your computer. If audio continues to play through the built-in speakers or other devices, set your headphones as the primary output device.

1. Go to Settings > System and select Sound.

2. Expand the Choose where to play sound drop-down menu and set your headphones as the primary output device.

2. Turn on your headset in Windows

Enable Headphones in Windows 11 Settings

Your headset may not produce audio output if it is turned off as an output device. Check your PC settings and make sure that the headset is turned on for sound.

1. Open the Settings app, select System on the sidebar, and select Sound.

2. Scroll to the Advanced section and select All Audio Devices.

3. If your headphones are not in the list of output devices, they will not work in Windows and other applications. Select your headphones to change their audio output settings.

4. Tick ​​the Audio row and select the Allow button to set Windows to recognize your headset as an output device.

Turn on headphones in Control Panel

1. Open Control Panel and select Hardware and Sound.

2. Select Sound.

3. Go to the Playback tab, right-click your headset and select Enable.

4. Select OK to save changes and close the window.

5. Play audio or watch video in any app and check if your headphones work.

3. Turn on or off the sound enhancement features

Windows automatically adds special sound effects to your headphones to enhance the audio output. It's a great feature, but it affects the performance of some headset models. Turn off sound enhancement and check if that gets your headphones working again.

Turning on sound enhancement has worked wonders for some Windows 11 users. If "Sound enhancement" is disabled on your PC, turn it on and check if that solves it. incident no.

1. Go to Settings > System > Sound > Choose where to play the sound and select the problematic headset.

2. Scroll to the Audio enhancements section and select the Device Default Effects button.

3. Select Off to turn off all sound enhancements applied to your headphones.

4. Turn on mono audio

Mono audio is a Windows feature that combines the audio output from your headphones into a single channel. Mono audio improves the sound quality of your headphones and makes it easier to hear.

Turn on mono if your headphones make a rattling noise or don't make any sound.

1. Go to Settings > System > Sound and enable Mono sound.

5. Adjust the volume settings in the app

Sometimes it's the app(s) playing the sound that may be the problem and not your headphones. Some media players (e.g. iTunes and VLC) have built-in volume controls that are independent of your PC's output volume. Check the app's settings or volume control and make sure the app's audio output is not muted or set to the lowest level.

We also recommend testing your headphones across multiple apps. If your headset doesn't work on a particular app, close and reopen that app and try again. Updating apps can also fix the problem.

6. Run the Audio Troubleshooter

The Windows Audio Troubleshooter can diagnose and fix problems with your headphones. Connect the headset to your computer and follow the steps below.

1. Go to Settings > System and select Troubleshoot.

2. Select Other troubleshooters.

3. Click the Run button next to Playing Audio

Select your headphones in the list of audio devices and select Next to continue.

The troubleshooter will check for potential problems and suggest possible solutions. For example, on our test computer, the troubleshooter recommends disabling sound enhancement.

7. Restart Windows Audio Services

Windows Audio and Windows Audio End Point Builder are system services that power audio devices on Windows computers. Your headset will not work if one or both of these services are unresponsive or disabled.

1. Press Windows key + R, type services.msc in the Run box and select OK.

2. Find Windows Audio, right-click the service and select Restart.

3. Select Yes on the confirmation prompt.

4. Do the same for Windows Audio Endpoint Builder. Right click on the service and Restart.

5. Select Yes on the confirmation prompt.

Close the Windows Services window, play the audio or video file, and check if your headset is now working properly.

8. Get rid of headphones as a recording device

Some headset models will not work in Windows 11 if they are used as a recording device. Some Windows 11 users got their headset working by turning it off as a recording device.

Note: Windows captures audio through your PC's built-in microphone (or external microphone) when you disable the headset's recording function.

1. Go to Settings > System > Sound and select More Sound Settings.

2. Go to the Recording tab, right-click your headset and select Disable.

3. Select OK to save the changes.

9. Uninstall or update the audio driver

Headphones will misbehave if your computer's audio drivers are faulty or outdated. Connect your computer to the Internet and update its audio drivers to the latest version.

1. Right-click the Start Menu and select Device Manager in the Quick Access menu.

2. Expand the Sound, video and game controllers category, right-click the headset's driver and select Update Driver.

3. Select Automatically search for drivers.

4. Windows searches the Internet and your computer for new versions of your headset drivers. Close the window and uninstall the driver (see step #4) if Device Manager says it's up to date. Windows will automatically reinstall a fresh copy of the audio driver when you restart your PC.

5. Right click on the driver and select the option Uninstall device.

6. Select Uninstall and restart your computer when Device Manager removes the driver from your computer.

We also recommend that you visit the headset manufacturer's website to check if a driver update is available for your headset model.

10. Windows Update

Windows updates sometimes contain new versions of audio drivers. So updating your PC's operating system and installing build releases can fix your headset's performance and sound quality.

Go to Settings > Windows Update and select Download & install all.

Repair your headphones

High-end Bluetooth headsets, headphones, and earphones may malfunction due to outdated firmware. Hardware related damage can be another reason why your headphones are not working. Update your headset's firmware, reset it to factory settings, or contact the manufacturer for support if the problem persists.

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