How to Fix Windows 10 Black Screen With Cursor After Login - Windows Basics


Tuesday, March 5, 2019

How to Fix Windows 10 Black Screen With Cursor After Login

Throughout the life of your Windows 10 device, you'll come across many problems, but none of them may be as annoying as the black screen because you won't get an error code or message giving you a hint of where to start troubleshooting.
On Windows 10, a black screen can happen for a number of reasons. It could be related to an issue with a recent graphics driver update or physical connection between the display and video adapter. Also, you may experience this behavior while upgrading to a new feature update or applying a new cumulative update. Or it can just happen out of the blue.
Whatever the reason it may be, there are several ways in which you can determine the cause and solve this problem whether you have access to the desktop or not.
Fix – Windows 10 black screen with cursor before login / after update
Solution 1: Use Windows Key + P shortcut to switch displays
If you’re getting black screen before login on Windows 10, you might want to try using 1.Windows Key+ P shortcut to switch displays. To do that, follow these instructions:
2.Project menu will now open, but you won’t be able to see it. Don’t worry, that’s perfectly normal.
3.Now press up or down arrow key a few times and press Enter.
4.If you are successful, your screen should appear. If your screen doesn’t appear, you might have to repeat this step a few times.
For some reason, after update to Windows 10, your project mode might change to Second screen only, and you need to change that by following our instructions. We’ve had this issue, and it was fixed after 6 or 7 tries, so it crucial that you be persistent.
We have to mention that if your account is protected by password, you’ll have to log in first. To do this, press Space or Ctrl, enter your password and press Enter. This can be tricky, because you’ll be doing this on black screen, so it might take you a few tries.
Solution 2: Restart Windows Explorer 
If you see a black screen after signing into your account, and you're still able to use the mouse pointer, then it could be a problem with the Windows Explorer experience.
To resolve Windows Explorer process issues, use these steps:
1.Use the Ctrl + Shift + Esc keyboard shortcut to open Task Manager.
2.Click the More details button (if using the compact mode).
3.Click the Processes tab.
4.Right-click the Windows Explorer service, and select the Restart option.

After completing the steps, you should be able to access the desktop again.
Solution 3: Terminating and Restarting explorer.exe
1.Use the Ctrl + Alt + Delete keyboard shortcut to open Task Manager.

2.Click the More details button (if using the compact mode).
3.Right-click the Windows Explorer service, and select the End task option (if available).
4.Click the File menu.
5.Select the Run new task option.
6.Type explorer.exe the following command and click the OK button.
Once you've completed the steps, you should be able to use your device normally.
Solution 4: Uninstall your graphic card driver
If you have black screen with cursor issues, you can try pressing Ctrl + Shift + Esc or Ctrl + Alt + Del in order to start Task Manager. From Task Manager you’ll be able to start Device Manager by doing the following:
1.Press File > Run new task.
2.Enter devmgmt.msc and press Enter to run it.
If you can’t open Task Manager, you might have to access Safe Mode and uninstall install display drivers from there. To access Safe Mode do the following:
Booting in safe mode
To boot Windows 10 in safe mode, use these steps:
While your computer boots keep pressing F4 or F8 (it might be a different key on your computer) to access Boot Options. Since Windows 10 boots a lot faster than its predecessors, this might not work, so only way to access Boot Options is after few restarts.
1.Click the Troubleshoot option.
2.Click the Advanced options button.
3.Click the Startup Settings option.
4.Click the Restart button.
5.On your keyboard, press the 4 number key to enter Safe Mode without network. (If you need to do some online research after boot into the safe mode, press the 5 number key to enter Safe Mode with network access.)
In order to uninstall the drivers, follow these steps:
3.Press Windows Key+ X and choose Device Manager from the list.
4.When Device Manager opens, locate your graphic card, right click it and choose Uninstall. If asked, make sure that you check Delete driver software for this device.
5.After you’ve uninstalled the driver, restart your computer. Windows 10 should start normally and black screen issue should be fixed.
Solution 6: Disable onboard graphics from Device Manager
1.Go to Safe Mode.
2.On your keyboard, press the Windows key+ R. Type devmgmt.msc and click OK.
4.Under Display adapters, you’ll see more than one graphics card. Right-click on the integrated graphics card (usually an Intel or AMD graphics card). Click Disable.
5.Restart your PC.
Solution 7: Disable fast startup
1.Go to Safe Mode.
2.Go to Control Panel > System and Security > Power options
3.Click Choose what the power button does.
4.Click Change settings that are currently unavailable.
5.Under “Shutdown settings”, uncheck Turn on fast startup (recommended) then click Save changes .

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